Elles placent des obligations (ou des interdictions) sur tout type de conduite professionnelle, d’actions, de pratiques ou de procédures. Les règles comportementales orientent les actions des personnes travaillant au sein d’une organisation ou interagissant avec celle-ci. Les individus doivent effectuer ou éviter certaines actions. Ces règles prescrivent également les conditions nécessaires pour la réalisation correcte d’une tâche.
Une organisation applique ces règles comme une question de politiques, pour réduire les risques ou pour augmenter la productivité.
Un casque doit être porté sur un chantier. Un individu doit être âgé de plus de 18 ans pour voyager seul.
Au contraire des règles définitionnelles, les règles comportementales peuvent être directement enfreintes (qu’elles soient automatisables ou non).
En raison de cela, une analyse plus approfondie doit être réalisée afin de déterminer leur degré de sévérité. Cela comprend des sanctions lorsque les règles sont violées, ainsi que des interventions supplémentaires.
Une telle analyse mène souvent à des règles supplémentaires.
Divers niveaux d’application peuvent être spécifiés dans le cadre d’une règle comportementale
Les règles comportementales exploitent fréquemment les informations ou les connaissances produites par les règles définitionnelles.
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