Definition
The Fishbone Technique helps identify the possible causes of a problem.
It does it in structured way and makes sure that everyone understands the problem or cause that is being addressed.
This tool is also known as Ishakawa Diagram or Cause & Effect Diagram.
A product’s quality, logistic challenges, customer service’s complications, a team’s productivity or cohesion, or late deliveries can be a problem’s causes.
The fishbone technique is efficient only if the problem’s main cause is first identified.
Why make use of a Fishbone Diagram?
- A fishbone diagram pinpoints the primary roots of a problem.
- By prioritizing them, it allows you to find the origin of a problem.
- Once the main cause of a problem is found, this tool allows you to act so you can resolve it.
- It also makes a company aware of its weaknesses by learning to recognize and understand a complication.
- The fishbone method helps identify and manage future similar problems.
- It also gives the occasion to set up organizational and institutional changes to reduce the risk of problems occurring.
A fishbone diagram is also a great tool for analysing a system or a process. This method grants a more comprehensible reading of statements, assists the conception of new products or services, or modifying and updating your processes and operations
How to create and use a Fishbone diagram?
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