A The set of activities the enterprise performs, the knowledge it has, the products and services it provides, the functions it supports, and the methods it uses to make decisions. or The degree to which a set of inherent characteristics fulfills needs. of a solution that meets the A group or individual with a relationship to the change, the need, or the solution. requirements. Solution requirements can be divided into two : functional requirements and non-functional requirements or The degree to which a set of inherent characteristics fulfills needs. of service requirements.